How is support managed for extensions and services?
Providers can include customer support information when the extension package is submitted. Customers are advised to contact the provider directly for support, using the information submitted by the provider.
For support issues related to Magikcommerce, contact: [email protected]
Do you provide support?
Technical Support is provided on our Support email [email protected] and you should not expect it via Facebook, Twitter or any other means. This is the quickest and most efficient way for anyone who has purchased a theme package to receive support.Moreover, the support that we offer shall include common issues and bugs that might occur, and not necessarily customization of any themes. Support for users of the our free products is not guaranteed but is provided when possible.