Stopping the indexer process, it's an easy task. When Magento starts indexing it updates the status in the table index_process
to working
. If script stopped working due to error or server problem, the status remains the same working
and won’t bring the process back to pending automatically.
One solution is login to your database via phpmyadmin.
Run the below program. Don’t forget to fix the error before running query.
UPDATE `index_process` SET `status` = 'pending' WHERE `status` = 'working'
If you face any problems or need our professional services, please email us at [email protected]
Never miss the latest offers, voucher codes and useful articles delivered weekly in your inbox.