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QuestionsPro - Magento 2 Extension

Product Question Answers (QA) Magento2 Extension

Magento2 Product Question Answers is a comprehensive Magento2 extension that enables a reliable communication between potential customer and store administrator. Customers can quickly ask product-related questions on the product page itself.

Magento2 Product Question and Answers extension is an effective solution that enables your potential customers to ask questions before making the purchase. Potential customers can either read "Answers" section to find more details or raise a new question for the administrator. Magento2 QA extension is a powerful tool to build strong bond with potential customers that allows you to know their concerns, questions. Administrator can quickly answer the question raised by customers that becomes part of the "Answers" section under product page.

It also helps in keeping your product page fresh in the eyes of Google and other search engines because crawlers see more updated content on your product pages. All answered questions become a landing page for better SEO rankings plus it also has a proven record for helping customers and boosting revenue.

Product Questions and Answers WorkFlow

customers lands on a product page, they are interested in the product but before proceeding further they wanted to clarify certain things from the seller. Seller (Administrator) receives an email alert goes to Admin Panel and sees all unanswered questions. He/She quickly answers the question and that answer becomes permanent part of the product page. Customer receives an email alert that his question is answered, he/she comes back reviews the answers. If the answer is satisfactory customer buys the product.

Moreover, product answer gets added to product knowledgebase, it also saves administrators time answering same question more than once.

Magento2 Question Answer Extension Features
  Improves communication between store owner & customers with Magento2 Discuss Item
  Customers can refer to previous questions asked by other visitors.
  Get answers to questions right from your product page, which increases the overall customer satisfaction.
  Setup Ask a Question in minutes
  Setup email notification for customers & admin
  Improve SEO based on questions and answers on the specific product pages.
  Dead-easy & flexible admin interface
  Fanatic support with 1000's of satisfied stores.

Convert Potential Customers into Buyers with Magento2 Question Answers Extension

Sometimes your customers are just a step away from purchasing, yet they lack some information about a product or want to make sure they have selected the right one. Help your customers and increase your sales volume with Magento2 Question and Answer extension. It is a highly configuration Magento extension that can dramatically improve communication between store owners & customers.

Magento 2 QuestionsPro Module FAQ's

  • Can I send an email to my customer soon after I answer their question?

    Yes, using Magento question pro extension customers are automatically notified that their question has been answered.
  • Can I display question & answer on the product page instead of one page apart?

    Current version of magento customer questions extension will add link to a page where particular product question & answeres are listed. But you can change it as per your need by customizing the extension.
  • Is it possible to show count of question & answer on product page ?

    No, Magento2 Question & Answer Extension will not show any count on product page.
  • Can I send confirmation email to customer when he has posted question?

    Current version of Magento QuestionsPro extension does not have this feature.
  • Can I customize the look and feel of my questionspro email template?

    Yes, Magento questionspro extension uses default transactional email template. You need to create your own questionspro email template by loading default template created by extension and customize it as per your needs

Customer Reviews

  • Excellent Extension! Easy Installation Review by Pete Willis

    Thankfully, the extension does deliver on its advertised features! I especially like the fact that it was quite easy to install by myself with no issues whatsoever. Great work guys!

  • Simple yet very effective tool Review by Jacob

    Technically it is a simple yet highly effective tool to build trust and keep your audience engaged. Just by answering their product specific questions i managed to grow my sales.

    Previously i was just going back and forth emailing them and answering but now it's within my Magento admin panel. Fortunately, i don't miss any single questions asked by potential customers to make the most out of this great tool. Well done team Magik, Cheers.

  • Useful for mid and large stores Review by Jemma

    All mid to large stores require this kind of modules due to number of questions we receive every single day.

    One of my friend suggested me to use this extension and it's working as expected. Magik team is quick to respond to support questions and i recommend this extension to all stores like mine.

  • Very nice and handy module Review by Robert Jenkins

    Very nice module with good support, well understandable and easy to use!

    I would suggest you to add a report that shows all answered v/s unanswered questions. That will help us to navigate and browse through different sections quickly.

    Hope to see such features in your road-map soon! Overall it's a great product and i recommend all to give it a serious try.

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Availability: In stock

90 Day (Included)
  • What's Included 3 months free support
    30 day money back guarantee!
    6 months free upgrade
  • Supported Versions 2.0.x
  • Compatible Firefox, Chrome, IE10, IE11, Safari, Opera etc.
  • Documentation Yes
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