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Magik Support OverviewAt Magik, we are fanatic about customer satisfaction and take every support request very seriously. We offer free support in cases where there is a bug in our product and resolve it at the earliest. However, in many cases, a Magik product may not work correctly in your environment due to any specific configurations, conflicting extensions or such reasons. In such cases, which are outside of our product, we can extend free diagnosis and paid support.
Magik Support team is available Monday-Friday from 6AM GMT to 5PM GMT and we will respond within 4-6hrs for all requests via email.